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What to do when Someone Dies - Immediate Steps

Kylie Cox, founder of Toucan LawKylie CoxFounder & TEP · Trust and Estate Practitioner6 February 2025
3 min read

What to do when Someone Dies - Immediate Steps

Losing a loved one is an emotional and overwhelming experience, and knowing what to do in the immediate aftermath can provide clarity and reduce stress. Here's a step-by-step guide to help you navigate the critical actions to take when someone dies.

What to do when someone dies in 10 Steps

Step 1: Registering the Death

Registering the death is a legal requirement in the UK and should be done within five days (including weekends). This process involves obtaining a Medical Certificate of the Cause of Death from the doctor or coroner. The information required for registration includes the deceased's full name, date of birth, and details about their spouse or civil partner.

If the death is unexpected or unexplained, it may be referred to a coroner, potentially delaying the registration process.

Step 2: Securing the Property

If the deceased owned a property, ensure it is secure by:

  • Cancelling regular deliveries like milk or newspapers.
  • Redirecting post and stopping junk mail.
  • Removing valuables.
  • Informing the home insurance provider and updating the policy as needed.

Vacant properties can be at risk of burglary, so these measures are critical.

Step 3: Making Funeral Arrangements

The funeral is often a priority for families, and decisions should align with the deceased's wishes (if known) or family preferences. Key considerations include:

  • Burial or cremation.
  • Choice of coffin and attire.
  • Whether to have a ceremony and a wake.
  • Transportation arrangements for close family members.

Funerals can be expensive, with average costs exceeding £4,400. These expenses are usually covered by the deceased's estate, but in some cases, family members may need to contribute.

Step 4: Informing Organisations

The UK’s Tell Us Once Service allows you to notify most government organisations, including HMRC, DVLA, and the Department for Work and Pensions, in a single process. For banks and other financial institutions, the Death Notification Service can be helpful. Notify utilities and subscription services as well.

Step 5: Caring for Dependants and Pets

If the deceased cared for dependants or pets, make temporary arrangements until permanent solutions are established. Check their Will for any instructions regarding guardianship or pet care.

Step 6: Managing Digital Assets

Modern estates often include digital assets such as cryptocurrency wallets, online banking accounts, and photos stored on platforms like Google or iCloud. Prepare to contact service providers and provide proof of death. The deceased may have left instructions for handling their digital legacy.

Step 7: Locating the Will

Locate the deceased’s Will to understand their wishes regarding asset distribution and funeral preferences. If no Will is found, the estate will be distributed according to intestacy laws.

Step 8: Appointing a Personal Representative

The Personal Representative (executor or administrator) is responsible for managing the estate. Tasks include:

  • Valuing assets and debts.
  • Applying for probate (Grant of Representation).
  • Paying off debts and distributing the estate.

Step 9: Applying for Probate

Most assets are frozen after death and can only be accessed once probate is granted. This court order authorises the executor or administrator to manage the estate. Depending on the circumstances, you may need a Grant of Probate or Letters of Administration.

Step 10: Seek Professional Help

Administering an estate involves complex legal and financial tasks. While some families manage independently, others find it beneficial to engage professionals to handle probate, taxes, and asset distribution.

At Toucan Law, we understand that every loss is unique, and the grieving process can make navigating these legal and administrative tasks feel even more daunting. Our team has both the professional expertise and personal experience to guide you with care and compassion. We believe in offering not just legal support, but also empathy and understanding during this profoundly difficult time. Let us shoulder the burden so you can focus on healing and remembering your loved one.

Planning Ahead for Your Own Estate

Preparing for your digital and physical legacy can ease the burden on your loved ones. Ensure your own estate planning is up to date by drafting a comprehensive Will, appointing executors, and considering your digital legacy.

Kylie Cox, founder of Toucan Law

WRITTEN BY

Kylie CoxTEP · MBA

Founder of Toucan Law and a Trust and Estate Practitioner with nearly 30 years in Wills, Probate and Trusts, from Private Banking to Trust Corporations. Kylie founded the firm after losing her mum in 2007, so other families don't face the same uncertainty.

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